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04.23.07
Why Trusting Your Workers Could Boost Your Business
By Yuri Filimonov
Trust is perhaps one of the most important things in life, as it differentiates the relationships we have with all the surrounding people.
Of course, the amount of trust an employer puts on his workers makes an impact do. How much does a trusted worker work better and how the employer should trust his employees?
Do you trust your workers?
As you may have read earlier on this blog, trust is the big thing online. As it turns out, it is important in real life, too.
Do you think it matters to your business, if you trust your workers or not?
• You think that letting them know what is happening in the company will damage your image or increase information security risk?
• Do you think it is better to play safe by not trusting the new employees something?
• Do you think you know better what and how your employee should do?
If so, you may consider improving your attitude to your employees, because you are severely limiting yourself to so-so work efficiency.
Why trusting your workers matters
To know what you get by trusting, you need to know how the worker will improve his or her performance, when trusted. Here are a couple of things to remember:
• gets more pleasure from work, because his/her boss trusts him/her
• works harder, because he/she gets more pleasure from work and tries to please the boss more (not because he is scary, but because he is nice to work with)
• works more efficiently by doing what he/she is best in (your worker is a professional, right? - that'd be the reason you hired him/her, too).
As you can see, the dream of every employer may come true, if they only trust their workers: they will work harder and be more efficient. In what form that may come does not matter as much as it'll significantly boost your business, depending on the amount of professionals you have and how much trust you put in them.
Why letting a pro do his job is right
Though it is clear why a joyful and a hard working employee is a better employee, it may not be clear why it is important for a professional to do his job without interference. Or at least, it is not very clear to many employers out there.
THe thing is, the reason the boss hires someone is that he doesn't know how to do something or doesn't have time to do something. Either way, he needs someone to do the job. If the boss doesn't know how to do something, it is in his best interests to let the pro do the job right (he's a pro, right)?
And if the boss knows enough to be dangerous, it is still a pretty solid idea to leave the pro alone, because no one likes someone looking over their shoulder (and commenting).
So, either way, if you trust a professional to do the job, you get more, than you wished.
Yeah, but I don't wonna risk by trusting some stranger
"Sure, but I risk something important - my business - when I trust a stranger - what do you say to that?"
Of course, whether you trust the professional should depend on his skills and knowledge. And you need to pick the right professional from the start to trust him. That's a whole different story.
But, if you see from the resume and from his confident talk that he should know what he is doing, inspiring him with some trust may only benefit your company. Also, how do you see what he can do, if you don't trust him much, or worse, control what he does?
Also, if you desperately want something done, a professional will always listen and take your information into account. If it is important, it will be done. But you'd rather trust the pro to do anything and then tell what you want, then insist on doing something anyway.
Most things would be done anyway, but it is much better for you, the business and the professional to use trust first, requests second.
Rounding up
Of course, this whole point of trust doesn't matter, if the worker is incompetent. That's why you need to pick the right professional, have him do a couple of small jobs to test him (and be sure to let him know you will cut him lose afterwards, if all goes well) before actually putting your business into the hands of a professional.
I may be biased, as I haven't worked as an employer, but it only means that I can see pretty clearly how trusting me can improve my work for a person I am working for.
About the Author:
Yuri Filimonov is a freelance website optimization and usability consultant, who writes about improving websites to gain more visitors,
customers and profit at his blog, http://www.ImproveTheWeb.com.
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