| What You Can Learn From A PR Crisis |
| You weathered the crisis. You're exhausted, but at least you lived through it. Yesterday, I wrote about how to be prepared for a PR crisis with social media, but for many companies, that advice will come too late. Unfortunately, it's human nature for us to... |
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| Showing Your Clients Their Social Media ROI |
| We've arrived at the year social media takes off. Clearly, social media is already booming, but in 2010, businesses are embracing this new marketing tactic like never before. Twitter and Facebook aren't just for mindless procrastination anymore. Fortune 500's... |
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| How Do You Empower Your Social Media Staff? |
| Many business owners and managers are perplexed by the social web. The effect of customer participation with social media on brands is undeniable. The effect of employee participation with social media can be a bit of a quandary. The range of acceptance for social... |
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